strategy

I spent the decade before I started A Brave New working at a 100+ person agency. I started out as a digital copywriter and moved up through the ranks doing digital strategy and content strategy. Eventually I launched and led the agency's experience design team. I was very lucky to work at an[...]

As an agency, we're used to earning the right to retain clients with the results we drive. We expect it and welcome this challenge. If we can't help you grow, then we probably shouldn't be in business.

A Brave New is proudly a Hubspot Certified Partner. We didn't take this decision lightly, we only get behind software we believe is the best for helping companies grow. And Hubspot is one of the best.

We reward boldness in marketing. We laud the best marketers for taking risks. But too often, this boldness turns into arrogance. Arrogance convinces us that we know best. We convince ourselves that everything would be ok if people would just listen to our brilliance.

A couple months ago the Boston Globe reported that staffers who tweet on behalf of Trump intentionally use bad grammar and overuse exclamation points to mimic his style.

Early in my career, I ran the direct response program for a nonprofit that received 15% of their income from receipt returns. When we sent a receipt out for a donation, we sent a thank you letter and attached a tear away for someone to send in their next gift. My boss decided that these weren't[...]

Silos. We've still got 'em.

Last Thursday night I had the opportunity to participate in a digital marketing panel discussion at a Seattle University MBA class with one of our clients, Susan Curhan. It was a very cool opportunity to collaborate with her in a way we don't usually get to in our day-to-day work.

It's a little known fact that I had quite the musical theater career from 1992-1998. Don't bother with trying to find me on IMDB, high school productions of Fiddler on the Roof don't qualify for publication.

A strong agency relationship will dramatically increase what you can achieve as an organization. It will also dramatically accelerate progress towards your goals. In fact, when an agency and and organization can partner together while allowing each group to do what they're best at, it can be[...]